Postal Work Authority
Window Clerks

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Window Clerks

Department: Customer Service/Delivery

The position of window clerk is given to the associates dealing in Sales, Service and Distribution at the Post Office. At the starting level, average salary of a Window Clerk is $19.32 for an hour. Window Clerk is also a permanent position, and the appointed person is entitled to all federal benefits.

Window Clerk is a highly respectable and valued position. A window clerk serves as a retail clerk and perceived to be the face of the Post Office. The person appointed to this position – processes express shipments, issues money orders, handles shipping of supplies, calculates postage, sells envelopes, stamps and other shipping supplies. As they have to deal directly with the public, Window Clerks are required to look professionally presentable. They must wear USPS approved uniforms and maintain a clean and tidy look.

Window Clerks have to answers the queries from customers, related to any postal issue, like postage, mail items, prices etc.

The key responsibilities of a Window Clerk :

  • Receiving the inbound letters and parcels.
  • Selling postal items like postal cards, revenue stamps, and stamped envelopes.
  • Filling out and selling of money orders.
  • Handling purchase transactions that involve mailing supplies and accessories.
  • Dropping the mails in the pigeon holes of mail racks and in bags according to their corresponding address.
  • Examining mails to ensure appropriate postage.
  • Maintaining records and files, and executing the report submission.
  • Dedicatedly handling the window transactions.
  • Performing distribution duties, according to the workload.
  • Verifying mails for postage and ensuring proper mailing condition.
  • Answering customer's questions about prices, post office boxes and postage of different material.
  • Filling different kind of forms like the address change, theft, or loss of mail form and other postal associated forms.
  • Handling the documentation of claims and providing window assistance to the customers.

Advantages of Registration

Some of the significant advantages of Our Postal Job Assistance Program :

  • Dedicated Placement Assistant: You will be provided with your own placement assistant, whose role will be to help you throughout the hiring process. The assistant will be available to you during weekdays, from 9 am to 6 pm EST.
  • Postal Exam Simulator: Time bound official postal exam is conducted on a computer, in order to help you exercise time management while giving the exam. With our online exam simulator you get an excellent preparation medium, by which you can take replicated postal exams which are automatically timed and graded, it helps you learn how you can score better grades.
  • Videos and Booklets: Our video lessons and booklets will provide all the information you require and assist you in getting hired.
  • Job Locator Tool: The tool will help you find all the available USPS jobs in your vicinity.
  • Postal Job Notification: You will be notified about the current job opportunities in the USPS in your area via email.
  • "Pass the Exam or It's Free" Assured: We have complete faith in our abilities and the quality of the assistance that we provide. We guarantee you that, if you fail to pass the exam, we will refund all the registration money.
  • $1,000 Starting Bonus: After getting the job, all you have to do is share your success story on a video, and you can get a Starting Bonus of up to $1,000.

We are known for our High Quality Customer Service!

For any queries, suggestions or assistance, please call us at:

1 855 855 5126 / 1 855 667 2527